Integration · Messaging · Halal-only platform
WhatsApp Business + akhi.ai
Most masjids and Muslim charities already run on WhatsApp groups. WhatsApp Business is where the community texts you. akhi.ai layers adab-aware agents on the channel itself. Same RAG knowledge base as voice. Same halal-only refusal. Same sensitive-topic escalation to your reviewer.
What you get
Capabilities, shipped from day one.
Inbound text answered with adab
Every WhatsApp Business message gets the same adab-aware opening as a voice call. Assalamu alaykum on the first turn. JazakAllah khair on the close. The register a Muslim community member expects.
Same RAG knowledge base as voice
Your masjid hours, charity campaigns, halal-certification facts. The same knowledge base Akhi uses on calls answers your WhatsApp. One source of truth, two channels.
Bridge between text and voice
When a WhatsApp conversation needs a voice handoff (donor pledge, complex fiqh question, accommodation discussion), Akhi offers to call. The thread carries forward. No context loss.
Halal-only refusal on text too
If a haram-vertical inquiry comes in over WhatsApp, the same refusal applies. Same list, same logic, same gentle handoff to a halal alternative. The platform layer doesn't care which channel it is.
Sensitive-topic escalation
Fiqh questions, sensitive donor disputes, anything flagged for human review. Akhi captures the question on WhatsApp, returns a dignified callback promise, and routes the case to your designated reviewer with full context.
How it works
Three steps to go live.
Connect your WhatsApp Business number
Authenticate via WhatsApp Business Platform (Cloud API or BSP partner). Your existing WhatsApp Business number keeps working. We plug Akhi into the inbound flow without breaking your team's existing handoffs.
Map agents to topics
Pick which Akhi agent template handles which topic: masjid front desk for prayer times, charity donor support for receipts, halal restaurant for reservations. Topics route automatically based on message intent.
Set the human-handoff thresholds
Define what escalates to a human (specific keywords, sentiment, repeat-customer flags). Akhi handles the rest. Sensitive topics route to your reviewer with the full WhatsApp thread attached.
The akhi.ai layer
Adab on every channel. Voice and text both. Same refusal, same register, same warmth.
Voice and text aren't different products. They're the same brand voice in two channels. Akhi's WhatsApp messages open with the same salams as the phone calls. The same scholar- deferral applies to fiqh questions. The same halal-only platform refusal applies to haram-vertical inquiries. The same sensitive- topic escalation routes to the same reviewer.
What changes between channels is the rhythm. Voice gets short turns and live disposition tags. WhatsApp gets longer messages with code blocks and links. Akhi adapts the format. The adab stays constant.
Bring Akhi to your WhatsApp Business.
We're calling our first 30 customers personally. If your masjid, charity, or halal business already runs on WhatsApp groups, plugging Akhi into your WhatsApp Business number is the fastest way to hear what voice + text + adab feels like together.
Halal-only platformAdab built inT&C-gated outbound